1. About this policy
This policy sets out how the Nex Systems referral programme works. The programme is operated by Nex Global LLC, a company registered in Wyoming, USA, trading as Nex Systems ("Nex", "we", "us" or "our"). In this policy, "you" means the person or firm taking part as a referrer.
Your individual referral agreement, if you have one, takes priority over this policy where the two differ. Authorized partners who present, sell and support Nex 360 work under separate partner terms, and this policy does not apply to them.
2. Who can take part
The programme is open to consultants, auditors, accountants, trainers, former compliance officers, technology firms and other businesses or professionals that advise regulated institutions. You do not need to be a Nex customer.
You cannot earn commission on a referral of your own employer, or of an institution where you hold a role that gives you a say in buying decisions about Nex. Current Nex employees and contractors cannot take part.
3. Making a referral
Submit a referral through the referral form or by email to partner@nex.systems. Include the institution's name and, where possible, a named contact there.
Only share a contact's details where that person expects to hear from us. We will not contact an institution in your name without your agreement.
4. Qualifying referrals
A referral qualifies when all of the following apply:
- We confirm the referral to you in writing after reviewing it.
- The institution is not already a Nex customer, and is not already in active discussions with Nex or with one of our authorized partners.
- No other referrer registered the same institution before you.
- The institution signs a paid Nex subscription.
If two referrals for the same institution arrive, the first one we confirm in writing takes priority. We will tell you if a referral does not qualify and why.
5. Commission tiers
Your commission rate depends on how many of your referrals have become paying customers:
| Tier | Rate | When it applies |
|---|---|---|
| Starter | 20% | From your first qualifying referral. |
| Growth | 30% | Once more of your referrals have become paying customers. |
| Elite | 40% | For our most active referrers. |
The number of paying customers needed for Growth and Elite is confirmed in your referral agreement. When you move to a higher tier, the new rate applies to customers who sign after the change. Earlier customers keep the rate that applied when they signed.
6. How commission is calculated
Commission is a percentage of the subscription fees we actually receive from the customer you referred. It does not include taxes, refunds, credits, discounts, implementation or other one-off services, or third-party costs we pass on to the customer.
The period during which commission is earned on each customer is set out in your referral agreement. If we refund fees to a customer, we may deduct the related commission from future payments.
7. Payment
Commission becomes payable after we receive the customer's payment. We pay in US dollars to the account you nominate, against an invoice or statement in the form we request. Payment timing and any minimum payout are confirmed in your referral agreement.
You are responsible for your own taxes on commission you receive. We may ask for information needed to pay you lawfully, such as tax and identity details.
8. How you represent Nex
You may describe Nex accurately using our public materials. You must not:
- Make promises about pricing, features, availability, certifications or results that Nex has not confirmed in writing.
- Present yourself as an employee, agent or authorized partner of Nex.
- Offer or pay anything of value to a person at the institution to influence a buying decision.
- Use spam, misleading advertising or bidding on Nex brand terms to generate referrals.
You must follow the anti-bribery, anti-corruption, sanctions and data protection laws that apply to you. We may withhold commission on a referral obtained in breach of this section.
9. Ending participation and changes
You or Nex may end your participation at any time by written notice. Commission already earned on customers who signed before the end date remains payable under this policy and your referral agreement, unless participation ended because of a breach of section 8.
We may update this policy. The date at the top of the page shows the latest revision. Changes do not reduce commission already earned before the change takes effect.
10. Contact us
For questions about the programme or a referral, email partner@nex.systems or contact Nex Systems.
For how we handle the personal information in a referral, see our Privacy notice.
Questions about the referral programme
Consultants, auditors, accountants, trainers, technology firms and other professionals who advise regulated institutions. You do not need to be a Nex customer. You cannot earn commission for referring your own employer or an institution where you influence buying decisions.